Impersonation – American Express
Two accounts were found to be impersonation American Express customer service accounts.
Cyabra uncovered two accounts that are claiming to be the newest American Express customer service accounts since the old one had been suspended. It is important that these accounts are closely monitored to prevent further impersonation.
#Brand Reputation
Related reports
The effect of the pullout from Russia on the online discourse toward brands
March 2, 2022
An investigation into Twitter conversations surrounding five brands' business decisions with Russia.
The Netflix Effect
August 18, 2022
A study of social trends that followed the most successful Netflix shows.
Election Monitoring – China-Taiwan Relations
November 12, 2023
Cyabra identified bots manipulating social discourse about the Taiwanese elections.
