Impersonation and Phishing – Bank Negara Indonesia

An analysis of fake profiles impersonating Bank Negara's customer service pages.

Cyabra identified 165 Twitter accounts impersonating Bank Negara Indonesia Customer Care. To build trust among their audience, the malicious accounts signed their posts using representatives' names, and used a fictitious verification mark in their profile photo.

#Brand Reputation

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Comparison of Bank Negara Indonesia genuine customer care Twitter profile and a fake impersonator account, with green and red headers marking real versus imposter
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