Impersonation – American Express

May 11, 2023

Two accounts were found to be impersonation American Express customer service accounts.

Cyabra uncovered two accounts that are claiming to be the newest American Express customer service accounts since the old one had been suspended. It is important that these accounts are closely monitored to prevent further impersonation.

#Brand Reputation

Share this report

Fill up the form below and receive the full report directly to your inbox

Related reports

Exposing the Network Behind Anti-Uber Attacks

June 18, 2025

Amid growing backlash, Cyabra uncovered a coordinated fake campaign designed to discredit Uber and fuel the boycott across social media.

Collage of tweets criticizing Uber and calling for a boycott, each overlaid with a red FAKE stamp

#Brand Reputation, Threat Actors

Online Reputation – First Republic Bank

March 1, 2023

Inauthentic users spreading disinformation created a negative trend toward First Republic Bank.

Bar chart of First Republic Bank social media sentiment from March 10–17 2023 showing daily negative percentages of –20%, –24%, –30%, –28%, –37%, –11%, –15%, and –13%

#Brand Reputation

TF2 – Fake Activity Analysis

June 3, 2024

Cyabra analyzed the sentiment and fake accounts discussing TF2 on X.

Cyabra dashboard table listing Twitter profiles and #FixTF2 tweets, with columns for author, network, sentiment, authenticity labels marked inauthentic, and tweet snippets

#Brand Reputation