Reports

Access Cyabra's reports for detailed insights on digital threats, social trends, and strategies for effective online engagement and security!

Impersonation – American Express

May 11, 2023

Two accounts were found to be impersonation American Express customer service accounts.

Twitter profile impersonating American Express titled Ask Amex, featuring the AMEX logo, zero tweets, and a bio claiming the old account was suspended

#Brand Reputation

Fake Campaigns – Amazon

May 11, 2023

Cyabra detected fake profiles participating in spamming campaigns discussing Amazon.

Tweet by user @am_rank9 on purple gradient background showing May 21 Amazon book ranking, highlighting Blue Lock volume 25 special edition in 2nd place with Japanese and English text, an Amazon short link, and timestamp

#Brand Reputation

Phishing – Activision

May 11, 2023

Cyabra discovered fake accounts advertising hacking services in relation to Activision.

Tweet by a verified user named Christopher promising 24/7 help to recover hacked or locked Activision, Snapchat, Instagram, Facebook and Bitcoin accounts, urging people to inbox him and using hashtags such as #hacked and #snapchatsupport

#Threat Actors

Propaganda and Fake News – Yala News

April 23, 2023

Cyabra discovered that many profiles that interacted with Yala News were fake.

Network visualization of social media accounts represented by green, orange and red circles, with sample anti-Ukraine comments displayed beside the diagram on a purple gradient background

#Brand Reputation, National Security

Impersonation – Trident Gaming

April 3, 2023

A fake profile using social phishing methods to impersonate a Trident account.

Tweet showing a user asking about TridentDAO liquidity and a suspicious Trident Customer Support account urging them to send a private message, exemplifying a social-media impersonation scam

#Brand Reputation

Insider Threat – Facebook

April 1, 2023

Uncovering of a threat actor sharing anti-LGBTQ agendas and other offensive content.

Composite Facebook screenshots: one shows a black boot trampling a rainbow pride flag with a comment claiming God created only men and women; the other displays a post including the phrase 'Heil Hitler', highlighting online hateful content

#Brand Reputation

Brand Reputation – Starbucks

April 1, 2023

Analysis of negative sentiment towards Starbucks and its potential to harm.

Side-by-side tweets about Starbucks labor disputes, left displaying a rally poster reading โ€œOne day longer, one day strongerโ€ with the Starbucks siren logo, right showing a Reuters image of former CEO Howard Schultz standing before a large Starbucks emblem

#Brand Reputation

Phishing and Fake Campaigns – E-Trading Companies

April 1, 2023

Uncovering profiles targeting customers of financial service companies, and potential harm done.

Two nearly identical phishing tweets from supposed hacker accounts offering help with hacked trading or crypto-wallet accounts, shown side by side on a purple gradient background with repeated branded hashtags highlighted

#Brand Reputation

Phishing and Fake Campaigns – eToro

April 1, 2023

Analysis of profiles using eToroโ€™s name to harm consumers by stealing information.

Two side-by-side tweets from look-alike hacker accounts offering to fix hacked or lost financial wallets, each tweet accompanied by a hooded hacker image and hashtags including #eToro

#Brand Reputation

Impersonation and Phishing – Bank Negara Indonesia

March 30, 2023

An analysis of fake profiles impersonating Bank Negara's customer service pages.

Comparison of Bank Negara Indonesia genuine customer care Twitter profile and a fake impersonator account, with green and red headers marking real versus imposter

#Brand Reputation

Ticketmaster Impersonations

March 21, 2023

An analysis of fake profiles impersonating Ticketmaster customer service pages.

Three Facebook cover photo updates from a Ticketmaster UK Customer Service page displaying a navy background with prominent gold text reading VIP

#Brand Reputation

Online Reputation – First Republic Bank

March 1, 2023

Inauthentic users spreading disinformation created a negative trend toward First Republic Bank.

Bar chart of First Republic Bank social media sentiment from March 10โ€“17 2023 showing daily negative percentages of โ€“20%, โ€“24%, โ€“30%, โ€“28%, โ€“37%, โ€“11%, โ€“15%, and โ€“13%

#Brand Reputation

Social Risk Analysis – Smithfield Foods

March 1, 2023

Online profiles spread extremist content against Smithfield Foods prior to protests.

Tweet from Raven Deerbrook thanking Andy Greenberg and Wired, urging the USDA to stop Smithfield Foods from hiding animal cruelty in gas chambers, with hashtags StopGasChambers, SmithfieldGasChambers, USDA, and a quoted tweet describing pigs being asphyxiated in CO2 chambers

#Brand Reputation

Insider Threats – Amazon

February 1, 2023

Uncovering prior Amazon employees sharing content attempting to harm the brandโ€™s reputation

Two tweets with usernames blurred where self-identified Amazon workers describe being bullied and fired, criticizing the companyโ€™s high turnover, low concern for lower-level staff, and taxing work conditions

#Brand Reputation

Insider Threats – Toyota

February 1, 2023

Discovery of former Toyota employee sharing harmful content to the brand's reputation.

Tweet by a former Toyota Group employee alleging the company treats workers like disposable parts and positions itself in right-to-work states to keep union membership low, posted on Feb 22 2023

#Brand Reputation

Impersonation and Phishing – KuCoin

February 1, 2023

Uncovering fake accounts impersonating KuCoinโ€™s brand, and halting the hidden agenda.

Fake Twitter account impersonating KuCoinโ€™s CEO displays a phishing link alongside a Chrome red warning page that labels the destination site as deceptive

#Brand Reputation

How Fake Networks Amplified the JPMorgan MicroStrategy Boycott

January 20, 2023

Cyabra's analysis details how JPMorganโ€™s institutional warnings regarding MicroStrategyโ€™s Bitcoin exposure were weaponized by a coordinated network to incite a widespread bank boycott

#Brand Reputation, financial, Stocks

Engagements Vs. Exposure – 5 PR Misconceptions

January 16, 2023

An analysis of common PR Misconceptions on social media.

Tweet from LEGO Star Wars Skywalker Saga countdown account reading '37 days till LEGO Star Wars the Skywalker Saga releases', accompanied by metrics of 1,362 engagements, 11,496,905 exposure, and 8,368 followers on a purple gradient background

#Brand Reputation